Crisis doesn’t destroy organizations - it reveals how well or poorly leaders designed them.

When a crisis emerges, what matters isn’t how loudly you scramble - it’s how quietly your systems absorb the shock. Documentation isn’t enough.

Resilient systems aren't declared into existence; they are stress-tested, drilled, and pressure-proofed when stakes are low, not when chaos erupts.

Leaders who treat stability as a static condition, not a dynamic skill, leave their organizations exposed.

In this Forbes feature, I emphasized the importance of proactive systems thinking: building resilience when things are calm, so you’re not inventing structure during chaos.

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"For most incident types, a disaster recovery or crisis management process, including communication plans, should be in place. I’ve run many drills and practice scenarios to ensure that stakeholders were informed, decision-makers and those accountable were prepared, and teams didn’t experience undue stress. With leaders’ support, we were in lock-step in the rollout and handled the crisis appropriately."

~ Kinga Vajda, Forbes Coaches Council

A crisis doesn’t introduce new variables - it amplifies every structural weakness leaders failed to confront in advance.

Where might your organization's surface calm be hiding untested fault lines that chaos would expose instantly?

Read the Full Article on Forbes

🛡️ This quote was originally published by Forbes as part of a Forbes Coaches Council Expert Panel. Reprinted here with permission in accordance with member guidelines.